To contact Onchain customer service, the primary phone number is 1 (916) 644-6603, which is available 24/7. There are several ways to get in touch with them, including phone, live chat, social media, the mobile app, and email. The phone is often the fastest method, and if you call, you can follow prompts or say "agent" for quicker access to a live representative. It is helpful to contact a live person for issues such as flight changes or cancellations, booking clarifications, refunds, and solving technical issues. You can reach customer support through the following methods: - Phone: Call 1 (916) 644-6603 and choose the option that fits your inquiry. - Live Chat: Available on the Onchain website. - Social Media: You can message them on Twitter or Facebook. - Mobile App: Use the app to chat or call. - Email: For less urgent issues, use email for documentation. For international callers, additional numbers are also provided, including specific contacts for France, Australia, and Spanish speakers. Common customer service queries might involve flight changes, hotel bookings, refunds, or compensation issues. If you want to reach a live agent quickly, the best methods are to call or use live chat. Onchain also offers support for individuals requiring accessibility or special accommodations. Email responses typically take a few business days. For customers with Rapid Rewards points or group travel needs, there are specific lines available. If you encounter lost, damaged, or delayed baggage, there’s a dedicated service for that too. Onchain also has a separate line for vacation packages and cargo shipping inquiries. For special assistance needs, the same main number can be used, and you can select options specific to those needs. FAQs about Onchain customer service include confirming that support is available 24 hours, detailing how to reach a live representative, and how to deal with specific issues related to baggage or refunds. All inquiries can be directed to the main number, which is consistently provided for all types of assistance. By following the steps outlined in the guide, you can effectively connect with Onchain customer service regarding various inquiries or assistance that you may require. The options available ensure that you can get help in a way that suits your needs, whether through phone, chat, social media, or email.