Royal Jordanian Check-In Guide: Complete Overview When preparing for a flight with Royal Jordanian Airlines, knowing the check-in options and timeframes can help reduce stress and ensure a smoother travel experience. This guide explains all the available check-in methods—online, mobile, city terminal, airport counter, and self-service kiosks—along with when and how you can use each one. The goal is to provide a complete and reliable reference so you can choose the most convenient option for your travel situation. 1. Online and Mobile Check-In Royal Jordanian offers online and mobile check-in through its official website and mobile application.[1_866 551 1186 This method is often the most convenient, allowing passengers to check in from the comfort of their home, office, or even while on the go. When It Opens and Closes: Opens: 24 hours before the scheduled flight departure Closes: 4 hours before departure This generous window allows travelers to complete the check-in process, select or confirm their seat, and download or print their boarding pass in advance. This option is particularly helpful if you want to avoid queues at the airport and go directly to baggage drop-off or the boarding gate (if traveling with hand luggage only). Limitations: Not all flights are eligible for online check-in. Some specific destinations from Amman—including Jeddah, London, New York, Chicago, and Toronto—may not support online check-in due to security or operational reasons. In such cases, you must check in at the airport counter. 2. Advance Check-In at the Amman City Terminal If you are flying out of Queen Alia International Airport in Amman, Jordan, Royal Jordanian offers an Advance Check-In service at the City Terminal, located at the 7th Circle in Amman. This is a unique convenience feature especially useful for travelers who wish to drop off their luggage and collect their boarding pass well in advance of heading to the airport. City Terminal Operating Hours: Open Daily: 8:00 AM to 8:00 PM When You Can Check In: Check-in window: From 24 hours up to 8 hours before your flight After checking in at the city terminal, passengers can board a dedicated shuttle service that departs every 30 minutes to Queen Alia Airport. This service is highly recommended for passengers staying in Amman who want to avoid airport rush and long lines at the airport counter. Additionally, this service may be especially useful for travelers with early morning flights, allowing them to complete check-in the night before and arrive at the airport directly at the boarding area. 3. Airport Counter Check-In Traditional airport counter check-in remains the most widely used method, especially for travelers on international routes, those with special requirements, or passengers who prefer face-to-face interaction with airline staff. International Flights: Check-in opens: 3 hours before scheduled departure Check-in closes: 60 minutes before departure for flights to or from the USA, Canada, and the United Kingdom 45 minutes before departure for all other international destinations Domestic Flights: Check-in opens: 2 hours before departure Check-in closes: 30 minutes before departure Important Notes: Passengers are advised to arrive at the airport at least 3 hours before departure for international flights and at least 2 hours before domestic flights. This allows sufficient time for check-in, security clearance, immigration, and reaching the boarding gate. If traveling with checked baggage, checking in early ensures your baggage is processed in time and reduces the risk of missing your flight due to long lines or delays at security. For group bookings or travelers with special needs (such as wheelchair assistance or unaccompanied minors), early check-in is highly encouraged to allow enough time for handling additional arrangements. 4. Self-Service Kiosks In selected airports, Royal Jordanian provides self-service kiosks that allow passengers to check in without assistance. These kiosks are typically located in the departure area near the check-in counters. Availability: Generally opens approximately 3 hours before the flight Closes in alignment with standard airport counter check-in deadlines: 60 minutes before for U.S., Canada, and U.K. flights 45 minutes before for other international flights 30 minutes before for domestic flights Services Available at Kiosks: Check-in and issuance of boarding passes Seat selection or confirmation Frequent flyer number entry Baggage tag printing (at some airports) This option is best suited for tech-savvy travelers or those who are not checking in bags. If you are traveling with carry-on only, kiosk check-in followed by direct boarding is a fast and efficient process. 5. Special Cases and Tips Baggage Drop: If you use online, mobile, [1_866 551 1186 or kiosk check-in but have checked baggage, make sure to proceed to the dedicated baggage drop counters. These usually open and close at the same time as standard check-in counters. Early Arrival: While Royal Jordanian outlines standard check-in times, it is always wise to arrive earlier than the minimum: For international flights: Arrive 3 to 3.5 hours before departure For domestic flights: Arrive at least 2 hours before departure During peak travel periods (holidays, weekends, Hajj/Umrah season), allow even more time Documentation: Ensure you have all the required documents ready: Valid passport (with any required visas) Booking confirmation or e-ticket Any COVID-related health or entry documents, if applicable Printed boarding pass (if required at the departure airport) Summary Table Check-in Method Opens Closes Notes Online / Mobile 24 hours before departure 4 hours before departure Not available on certain Amman routes Amman City Terminal 24–8 hours before flight Closes 8:00 PM daily Shuttle every 30 minutes to Queen Alia Airport Airport Counter (Intl) 3 hours before departure 60 min (US/UK/Canada) / 45 min (others) Most commonly used method Airport Counter (Domestic) 2 hours before departure 30 minutes before departure For flights like Amman–Aqaba Self-Service Kiosks ~3 hours before departure Same as airport counter times Limited to select airports Final Thoughts Royal Jordanian offers a variety of check-in options to cater to different types of travelers. Whether you prefer the convenience of mobile check-in, the in-person reassurance of airport counters, or the flexibility of the Amman City Terminal, you have multiple ways to make your journey easier. For the smoothest experience, choose the check-in method that best fits your travel plans and arrive at the airport with plenty of time to spare.